Rates include:
- Unlimited kilometres
- Vehicle insurance (excess applies. See Insurance question below)
- Kitchen equipment (excluding Rookie)
- General equipment (excluding Rookie)
- 10% GST
- 24 hour Customer Care helpline
- 10% discount off powered sites at BIG4 Holiday Parks
- Travel Wallet including country map, travel information and discounts to attractions.
- Picnic Pack (Rookie only)
- Picnic table & two camping stools (Rookie only)
- makeTracks complimentary magazine.
To make things even easier, we have bundled everything up for you, including full vehicle protection coverage, in the Britz Bonus Pack, for one simple daily fee in addition to the rental rate.
When you get your Britz Campervan you’ll find a gas stove and fridge and even a microwave, toilet and shower in most models.
| KITCHEN EQUIPMENT INCLUDED: | GENERAL EQUIPMENT INCLUDED: |
- Plates & bowls
- Cups & glasses
- Knives, forks & spoons
- Bottle/can opener
- Mixing bowls
- Saucepans & frying pan
- Cooking utensils
- Chopping board
- Kettle & teapot
- Ice cube tray
- Tea towels
- Toaster
- Electric Jug
| - Toilet chemicals
- Dustpan and brush
- Fire Extinguisher
- Bucket & hose
- Broom
- Matches
- Coat hangers
- Vehicle Operation Guide
- First Aid Kit (to be purchased if opened)
|
The above Kitchen and General equipment are not included in the Britz Rookie. The Rookie comes with a picnic pack backpack that contains plates, cups and cutlery for two people. Two camping stools and a picnic table are also included.
If you’d prefer not to bring your own linen or sleeping gear, you can hire a Linen & Bedding Kit from us for $35 per person per rental ($38 from 01 April 2009). We also have an extensive range of additional hire items including picnic tables, picnic chairs, awnings and baby seats.
We highly recommend you pack your belongings into soft bags instead of suitcases as they take up less room and can easily fit into the storage compartments in the campervans.
No, all you need to drive your Britz is a full (non-probationary) resident country driver’s licence. If your licence is not in an English format, we also need to see a valid International Drivers licence.
Drivers must be 21 years of age or over. If you are over the age of 75 years, a medical certificate is required at time of vehicle collection stating you are medically fit to operate a motor vehicle.
2WD AND 4WD CAMPERVANS
- Rental days are charged per calendar day. When calculating the number of days a vehicle is rented, the day of pick-up is counted as day one of the rental. The day of the vehicle's return is counted as the final day of the rental. Vehicles are required to be collected and returned with business hours.
- Minimum rental period is 5 days (3 days for the Rookie), with the exception of one-way hires, which are subject to a 7-day minimum hire requirement.
- Rentals collecting in the following dates (excluding Rookie) will have a minimum hire requirement of 7 days:
- All rentals between the 15 December and 5 January
- 4, 5 and 6 berth rentals from Sydney with a collection date between 28 September and 5 October (these dates are subject to change)
- 4, 5 and 6 berth rentals from Melbourne with a collection date between 5 October and 10 October (these dates are subject to change). - Minimum rental periods are subject to change during peak periods.
One-way rentals are available between all our branches, including Hobart and the mainland (4WD’s on request). Britz locations include Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Hobart, Melbourne, Perth & Sydney. One-way hires require a minimum rental of 7 days and a one-way fee of AU$220 (AU$250 from 01 April 2009) applies.
An additional remote location fee of AU$450 (AU$650 from 01 April 2009) applies to all rentals picking up or dropping off in Broome. Only one fee is charged per vehicle and it is in addition to the one-way fee, if applicable.
HOBART: Our Hobart branch is located at the airport.
ALL OTHER BRANCHES: All other branches are located within a close proximity to the airport. Taxis and public transport services are available.
Britz branches are open daily from 0800 to 1630hrs, closed Christmas Day. Vehicles must be returned by 1600hrs.
From 01 April, 2009, the following branch hours apply:
Brisbane, Sydney, Melbourne, Hobart, Perth Adelaide
0730- 1600 hours 1 September to 30 April
1000 – 1600 hours 1 May to 31 August
Alice Springs, Darwin, Broome, Hobart
0730 - 1600 hours 1 November to 30 April
1000 – 1600 hours 1 May to 31 August
We suggest you allow one hour for the check-in/check-out process. To save time you can fill out our online pre-registration form. By providing us with your details in advance our branch staff can process your rental vehicle faster, allowing you to get on the road with a minimal wait time.
The Conditions Flyer (that will be presented to you with the rental agreement to sign at time of pick-up) is also available for you to read here prior to arrival.
If you would like to take a larger vehicle and your preference is available, the additional charge will be taken when you pick the vehicle up. If you want to downgrade to a smaller vehicle, you will not be given any refund.
If you want to extend your hire, you must get authorization from the Britz reservation or scheduling departments, as it will be due to availability. The extra cost of the rental will be charged to your credit card.
If you return the vehicle early, for any reason, there is no refund.
If you want to change the destination of drop-off, you must get authorization first from the reservation or scheduling departments. An additional charge of up to AU$550 may apply.
Yes. Campervan rentals and the Rookie are subject to an Extra Driver Fee of $3 per day (capped at 50 days) for each additional driver.
Yes you do. Consecutive campervan hire in Australia, New Zealand and South Africa and/or consecutive car hire in New Zealand for both Britz and Maui can be combined to qualify if the vehicle collection date/s are within a 3-month period. For all rentals to qualify each booking needs to be made at the same time. If you make another booking at a later time, the new booking can be combined to qualify if the vehicle collection date/s are within a 3-month period, however, the original booking/s will not qualify for a discount if applicable.
2WD car hire in Australia cannot be combined with any campervan or New Zealand car hire to qualify for longer-term discounts.
We accept Visa Card, MasterCard and American Express. Please note, a non-refundable surcharge of 1.75% (2% from April 2009) will apply to all Visa and Mastercard credit card transactions. A 4.5% fee is applicable to American Express cards.
If you cancel your Britz campervan or 4WD, the following fees will apply:
If cancelled up to 22 days prior to pick-up .............. No Fee
If cancelled from 21 to 7 days prior to pick-up ........ 20% of Rental
If cancelled 6 to 1 days prior to pick-up .................. 50% of Rental
If cancelled on day of pick up or No-Show .............. 100% of Rental
If vehicle is returned early for any reason .............. No refund available for the unused days
Yes, booster seats can be fitted to all Britz vehicles. Baby seats can be fitted to the Britz Rookie, Voyager, Explorer, Frontier, Safari 4WD and Adventurer 4WD. Britz offer the seats for hire if you need one. For specific details about where your child will sit during travel, please ask your consultant.
2WD campervans can only be driven on sealed/ bitumen roads. The only exceptions to this are well maintained access roads to recognized campgrounds and the roads on Kangaroo Island (South Australia).
4WD campervans and cars can also be driven on recognised tracks.
4WD vehicles may only travel to the following areas with the written permission of Britz (please contact the local Branch for further information): Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track, the Plenty Highway and Gibb River Road.
Vehicles are not permitted on the Canning Stock Route, the Lost City in Litchfield Park, to Cape York between the months of December to May and the Telegraph Road section of the road to Cape York.
Britz reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the hire period.
Australia has an extensive network of holiday parks in all major tourist centres and in most towns. We recommend
BIG4 Holiday Parks where all Britz campervan rental customers receive a 10% discount off BIG4 site fees. They offer excellent recreational facilities, as well as resources to dispose of your waste water. They also have provision for you to plug the vehicle into electricity.
Britz vehicles have two batteries – one to run the engine and the other to operate the living equipment such as the fridge and lights. This battery will remain charged for approximately 12 to 14 hours. If you flatten the battery you can switch on the engine to start it again, but, you will need to plug the vehicle into 240V mains power for the battery to fully recharge. We recommend you stay in Holiday Parks to charge the battery every night (you will at least need to charge it every second night).
The Britz Voyager and Britz Frontier have automatic transmission.
Yes. Phone Freecall 1800 331 454. If there is a problem with the vehicle, please call within 24 hours to give us the opportunity to solve the issue. As our Customer Care Partner, BIG4 Holiday Park staff are also familiar with the Britz vehicles (non-mechanical) and can help you out on the day to day operation of the campervan, whilst you are in their Park.
The purpose of this page is to answer frequently asked questions we receive from customers. For full Britz Campervan and 4WD Terms and Conditions, please read the Britz
Terms & Conditions or
Rental Agreement.
Illustrations and text in any of our documentation, brochures and this website are subject to change. Images are a representation only of the vehicles and products depicted. Variances in vehicles offered for rental may occur due to substitutions made by Britz or modifications and/or changes to the vehicle design made by the manufacturer.